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Reservations & Policies

 

Call 800-421-0691 to make a reservation or e-mail your inquiry to info@wwlodge.com
Reservation assistance is available from 7:00 AM to 10:00 PM mountain time.  Please leave a message if your call is unanswered …we return every call promptly!

Here are the rules that keep us in business. We trust you'll find them reasonable!

ADVANCE RESERVATIONS

We recommend advance reservations, to ensure the most appropriate accommodations are available for your stay.

GUARANTEED RESERVATIONS

A credit card is held to guarantee every reservation.

DEPOSITS

We accept Master Card, Visa and Discover.  As time permits, certain advance reservations may require a deposit by personal check or money order.  A one-night deposit is required on general stays.  A 50% deposit is required on reservations during holiday periods or special events.

BALANCE DUE ON ARRIVAL

Guests are responsible for paying the entire balance due upon arrival.  Parties shortening their stays at arrival may forfeit their reservation.

CHECK-IN/CHECK-OUT

"Guaranteed Check-In" is at 4:00 PM.  "Early Check-In" may be available at 2:00 PM, pending room readiness.  If an earlier check-in is required, please check with us first, as we make every attempt to accommodate an earlier arrival.

Check-out is at 11:00 AM.  Late Check-outs until 12:00PM are available pending room availability.  Parties who wish to check out later in the afternoon may pay a half-day rate, and check out at 6:00PM pending room availability.

LATE ARRIVALS

Late arrival is guaranteed on reservations held with a credit card.  For parties arriving after 8:00 PM, a property map and key are made available outside the office.  Late arriving parties are asked to "check-in" in the morning after their arrival.

CANCELLATION NOTICE

Forty-eight (48) hour notice is required on all cancellations on a cabin, to receive a deposit refund on reservations during non-holiday and non-special event periods.  Condo reservations must be cancelled seven (7) days prior to the reserved date.

A twenty-one (21) day notice is required on reservations during holiday and special events periods.

All Christmas and New Year’s reservation cancellations must be made prior to December 1st.

CANCELLATION FEES

Reservations cancelled with proper notice will be subject to a $10.00 cancellation fee.

DEPOSIT REFUNDS

Reservations canceled after the notice periods will result in deposit forfeiture.

NO SHOWS

Parties who fail to cancel their reservation and do not honor their reservation will be charged for the entire stay on their credit card.

West Winds Lodge & Condos are not responsible for any injuries or accidents to any guests or visitors on the Property.

*****

West Winds Lodge & Condos
Hosts: Tony & Vicky McAlister

Location: 208 N. Eagle Drive, Ruidoso, New Mexico 88345
 

Features: Kitchens, Fireplaces, Indoor Heated Pool,
                Gas Grills and Hot Tub. Casino shuttle stop.

Great location: Two blocks to Cree Meadows Golf Course
                         and Mid Town Shopping.

Accommodations: 21 rooms at the lodge, plus 15 modern condos
                              that can accommodate 2 – 10 persons


Telephone: (800) 421- 0691 (505) 257- 4031
E-mail: info@wwlodge.com
Website: www.wwlodge.com